

All staff were super friendly. The best we have experienced in Japan, from front desk, onsen to lounge staff. The view from lounge is outstanding. A beach with 20mins walk. Onsen was wonderful. Lounge providing snacks and coffee is great. Shuttle bus to and from the train station was very convenient.
Yuanyuan
2025年10月

The whole place is very impressive. A little distance (1.4km) from the station but this hotel provides a shuttle service to and from the station. Best to check timetables in advance. After check-in time drinks and nibbles are on the house. I'm still gob-smacked by that. The view from the hotel is quite spectacular, overlooking the bay and Oshima. Facilities at the hotel are abundant and the meals at the restaurant tasty and filling. I love a hot bath and the "onsen" at the hotel really relaxed me after a day's sightseeing. My room was extremely spacious, equipped with desk, sofa and two beds (even though I travelled alone). And how much for all this pampering? Really, very inexpensive!
Anonymous
2025年6月

Amazing views from the rooms, lounge and pool. The pool was gigantic and the kids loved it. We particularly loved the lounge in the evening where you had access to coffee, herbal teas, soft drinks and delicious drinks like plum wine. It was a very social yet family friendly environment where we could play boardgames with the kids and enjoy a nightcap. The price was very reasonable. We also enjoyed access to connecting rooms.
Olga
2025年7月

The breakfast was amazing. The view was great. Great beach nearby.
Malu
2025年8月

The shuttle service is very thoughtful. Not a lot of interaction with staff, but they were always courteous and attentive. View from the room is terrific. What stood out was the large public bath and Onsen. Two calming room areas to relax.
Gk
2025年9月

Very nice hotel. Nice staff. The room was big, clean and comfortable. There's also an Onsen and a beautiful pool. Luggage storage easy to use. Nice lounge with a beautiful view.
Kerloc'h
2025年9月

Mercure wakayama is one of the best hotel in wakayama.. The room is really spacious..really big enough for 3 people..we booked mountain view room. Even though the location quite take some time to walk from the nearest sea.. But the location is very good.. We really like the outdoor onsen n the cleanliness of the onsen facility.. We also like the breakfast buffet in the morning.. There is also a shuttle bus to go here n from the train station., it's really helpful for the tourist
Suhelda
2024年10月

Nice hotel with amazing Onsen (indoor and outdoor) and a great dinner buffet. I enjoyed the nice view from my room, especially the sun rise was amazing (I stayed there mid April). The hotel rooms are a bit old, but it was fine with me. As mentioned, I did enjoy the variety of the food provided for dinner. As I had to leave early, I cannot speak about the breakfast.
Anicia
2025年4月

My parents love the spa with an absolutely fascinating view They also enjoy the free bar (when the whiskey ran out the staff replenish ASAP) The front desk staff was very nice , although he might not be very fluent in English he tried very much and show his sincerity. And the information was still clear.
Meng
2025年4月

The view is great. The onsen is very beautiful. Some drinks are offered. Our room provided wide space. The staff is really helpful.
John
2025年5月
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